FAQ and Delivery Information
Where do we deliver to?
We deliver to most of the Sunshine Coast -North as far as Tewantin, South to Mooloolah Valley, the Hinterland and everywhere in between (a extra delivery fee may occur to some rural areas postcodes (4552, 4565, 4561,4553)
Same day delivery cut off times?
Same day delivery is available to all suburbs - daily cut off times is 2pm
10am cut off for North orders past Coolum Beach.. 4567, 4550, 4565, 4562
10am cut off for all areas on a Saturday
Orders received after this time will be delivered the next working day
What days do we deliver?
We are open 8.30 am until 5 pm Monday to Friday, and Saturday until 12pm
We are generally closed public holidays but check our Facebook or Instagram for updates
We deliver on a Sunday if its Mothers day or Valentines day
What time will the flowers be delivered?
Unfortunately, we cannot guarantee an exact time that your flowers will be delivered. If you are sending flowers to a business they will be delivered by 5pm pm unless specified otherwise and all residential addresses can expect their flowers by 7 pm. Peak times Mothers day and Valentines day these times may differ.
Funeral flowers will be delivered by the service time.
We do offer a priority delivery service- guaranteed by 12 noon - A fee will incur
What happens if the recipient isn’t home/available to receive the delivery?
We always make sure your flowers are left in a safe, shady and discreet spot. If you would like them left somewhere in particular, please list these details in the additional information section on the checkout page.
Our flowers are delivered with a Eco-friendly wet wrap to ensure the flowers get enough hydration until the recipient is home.
Problems with Delivery
If the incorrect address has been given or its a gated property with no access and our driver has to bring the flowers back the the shop and then re-deliver to the correct address a $20 Delivery fee will occur
Please make sure you have given all the details correctly to gain access to the property.
Our flowers and substition
Where possible we send all our flowers out in bud form so they will last longer for the recipient, Due to availability and seasons we may have to substitute colors or flowers to make value, we always try to match similar flowers where possible and will call if there is something major that can't be substituted.
We source our flowers from local farms where possible for sustainability